ReloAssist provides a complete set of online tools for Destination Service Providers and Moving Companies; improving efficiency and enabling you to deliver quality service to your clients


System-Wide Features

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Workflow Management

ReloAssist lets you automate many repetitive tasks, such as reminders for Relocation Coordinators. Workflow can be defined based on different "Assignment Types", with user-defined business rules determining who will get alerts and when. Reminders can be escalated to ensure prompt action.

Document Library

ReloAssist allows you to publish documents, links and any other information in the Library; providing you with a complete 'relocation portal' containing all of the information required to make the relocation experience more rewarding for your assignees.

Customer Relationship Management

Control your relationship with key customers with facilities to record detailed profiles of companies, contacts and all correspondence. ReloAssist can track both existing and prospective customers.

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Reporting

Reports can be run at local, country, regional or global level with security controls to restrict access to sensitive information. Reports can be role-based as another layer of control over data. For example, only financial users can access specific financial reports.

 

Portal

The portal provides a single point of contact for HR departments and assignees. HR can initiate & track assignments while assignees can complete online forms such as needs assessment, quality surveys and visa applications. Useful documents, forms & articles can be published in the library.


Specialist Features

 

Moving Features

 

 

WAREHOUSE

Control all movements into, out of and within multiple warehouses. Handle containerised and loose storage and maintain a full history of all movements..


 

PRICING, TARIFFS & QUOTES

Utilise a vast array of pricing scenarios to produce quotations - from simple cost calculations based on weight, volume or distance to the most sophisticated 'least cost routing' system for the moving industry.


DISPATCH (SCHEDULING)

Plan daily pickups and deliveries and allocate resources (vehicles and crew) to jobs. Create Time sheets for crews and record actual time spent on each move.


ASSIGNMENT TRACKING

AUTOMATIC JOB INVOICE PRODUCTION (including recurring invoices)

SALES FORECASTING

IN-BUILT AND COMPREHENSIVE EMAIL CLIENT

DOCUMENT PRODUCTION INCLUDING MS WORD TEMPLATES

FINANCIAL INTEGRATION


If you would like to see ReloAssist in action then please click the button below to request a demonstration.

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Moving Features

 

 

VENDOR MANAGEMENT

Vendor & Consultant quality can be measured based on assignee feedback. The portal allows vendors to update key assignment data and to submit invoices on-line.


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MANAGE SERVICES

Assign and track key events in each Service and set reminders for critical tasks. Project management facilities, including Gantt Charts, can be used to ensure services are delivered on time, every time.

 


ASSIGNMENT TRACKING

Real-time tracking information is available to everyone involved in the assignment. Key events & assignee compliance are monitored with customisable workflow, task lists and prompts. Documents & email can be generated automatically and all correspondence, outgoing and incoming, can be captured to provide a full, auditable history. All service types, including home finding, orientation visits, immigration, property management and household goods shipping can be managed.


IN-BUILT AND COMPREHENSIVE EMAIL CLIENT

DOCUMENT PRODUCTION INCLUDING MS WORD TEMPLATES

 

FINANCIAL INTEGRATION

AUTOMATIC JOB INVOICE PRODUCTION

   (including recurring invoices)

SALES FORECASTING


If you would like to see ReloAssist in action then please click the button below to request a demonstration.

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