International Movers
Digital transformation for household goods movers.
Transform your business with the next generation of move management technology.
mai-move, part of the mai-world platform, is a comprehensive, end-to-end digital platform for household goods (HHG) moving companies. Our solution digitizes the entire moving lifecycle, from initial client surveys and inventory creation to freight forwarding, delivery management, and invoicing. By automating workflows and providing real-time visibility, mai-move empowers movers to operate more efficiently, enhance transparency with clients, and scale their business with confidence.
The mai-move difference - move management.
Operations control for asset-based movers.
Intuitive workflows.
Easy to use workflows that streamline your moving business, from quoting to billing, covering all services and move types.
Track and manage all local, domestic and international moves on a single platform, with real-time status updates and intelligent notifications.
Data-Driven Quality & Vendor Oversight.
Protect your reputation with quality questionnaires and pulse surveys that benchmark transferee satisfaction and hold your vendors to the highest performance standards.
Smart Financial Control & Streamlined Billing
Leverage the built-in pricing matrix to configure complex, multi-tiered pricing structures with flex options and bundled service packages. All pricing automatically flows to the integrated billing engine, enabling seamless generation of service fee invoices and disbursements - eliminating revenue leakage and providing a P&L on every move.
Configurable Dashboards for all stakeholders.
Configure real-time dashboards that display the metrics and insights that matter most to your business and to your client's business, whether they're monitoring global program costs, delivery timelines, or supplier performance.
Tailor dashboards to the specific needs of different stakeholders - from executives and finance teams to transferees, moving specialists and HR business partners.
Least-cost-routing module (optional).
mai-move least cost routing functions allow you to calculate routes and their associated costs on complete end to end moves. All move types are catered for – door to door, door to port and door to warehouse, Sea, Air, Road, FCL, LCL and groupage. Results can be sorted by cost, transit time or vendor quality ratings.
Scale your services on Demand.
Looking to broaden your horizons? With mai-move you gain access to the extensive mai-world platform. Seamlessly expand your business into new areas by offering DSP services or even full end-to-end assignment management services. Provide the services your clients need, when they need them.
Uncompromising Security for High-Stakes Partnerships.
Win the trust of the world's most demanding blue-chip organizations. With exclusive database isolation for every client, mai-world provides a gold standard in data security and privacy, giving you the infrastructure required to support large, complex global enterprises while maintaining the agility to serve boutique accounts and private moves.
Shipment & Service Management
Assign and track key events with customisable workflow, task lists, and prompts.
Portals
Tailored self-service portals for transferees, clients, and vendors, with seamless integration into your workflow.
Vendor Management
Initiate agents and other vendors, communicate via API, and track vendor costs seamlessly.
Document Management
Securely store and share shipment documents with integrated access controls.
Dashboards & Analytics
Real-time management information with configurable dashboards and on-the-fly reporting.
Quote & Estimate Management
Create quotes with multiple options (e.g. Sea/Air/Road), multiple variations (e.g. different weights/volumes), and send to clients directly for approval.
Billing Management
Automated billing with flexible pricing structures, automated invoice generation, and consolidated billing.
Quality Assurance
Pulse surveys and quality questionnaires measure service and vendor performance.
Why mai-move?
MoveAssist has always been a leader in the development of moving technology. We continually reassess and improve our products and we have completely re-developed our software from scratch a number of times to take advantage of new technologies – first with MoveAssist, then MoveManager and then ReloAssist.
With the development of mai-move, part of the mai-world suite of mobility software, we have called on our many years of industry experience and added in the latest technology advances to produce the next generation of moving software.
Legacy
At MoveAssist, we have unrivalled experience in the moving industry. Our CEO worked on the development of the first commercial software package for international movers back in the 1970s. He pioneered the development of one of the earliest e-commerce platforms in the industry, and later created the first web-based application for the moving industry, MoveManager.
MoveAssist International was founded in 1997 to support the original ‘MoveAssist’ product. Since then, we have worked with movers all over the world, from the very largest van lines to smaller domestic movers.
Enhanced Security
Ensure your client's data is secure at all times - mai-move allows you to host each of your clients in their own distinct encrypted database to ensure separation of data.
Using the latest security technologies and best practices, we help you meet your clients' strict data security and privacy requirements, including ISO 27001.
mai-move also supports client specific firewalls, two-factor authentication (2FA) and single sign on (SSO) for additional security.
Frequently Asked Questions
Common questions about mai-move for household goods moving companies.
What is mai-move?
mai-move is the household goods (HHG) moving management module within the mai-world platform. It digitises the complete moving lifecycle from initial client surveys and digital inventories to freight forwarding, delivery management, and invoicing — giving international movers end-to-end operational control and real-time visibility.
What move types does mai-move support?
mai-move supports all move types: local domestic moves, national moves, and international moves. For international shipments it handles sea, air, and road freight across FCL (Full Container Load), LCL (Less than Container Load), and groupage shipments. All moves are tracked and managed from a single platform.
What is the least-cost-routing module in mai-move?
The least-cost-routing module calculates the most cost-effective routes for complete end-to-end moves across all freight types. Results can be sorted by cost, transit time, or vendor quality rating. Door to door, door to port, and door to warehouse moves are all supported.
Can mai-move help moving companies expand their service offerings?
Yes. Through the broader mai-world platform, mai-move users can seamlessly expand into offering Destination Service Provider (DSP) services or full end-to-end assignment management without additional infrastructure, allowing moving companies to grow revenue by meeting more of their clients' mobility needs.