Relocation Management
mai-world — the ultimate technology platform for RMCs and DSPs.
Drive operational excellence at scale.
Our platform is purpose-built to empower Relocation Management Companies and Destination Service Providers to deliver flawless service at scale. Assign and track key events with customisable workflow, task lists, and prompts enhanced by our AI agents and orchestrated by maia — ensuring consistent service delivery across every client.
Fast Client On-Boarding.
Launch new clients and integrate them into your supply chain network in days, not months, with our intuitive configuration tools and out-of-the-box templates. A true competitive advantage when winning new business.
Scale on Demand.
Provide the level of technology access your clients need, when they need it. From simple initiation and tracking to full end-to-end assignment management with compensation collection — all on one platform.
Data-Driven Quality & Vendor Oversight.
Protect your reputation with quality questionnaires and pulse surveys that benchmark assignee satisfaction and hold your vendors to the highest performance standards.
Smart Financial Control & Streamlined Billing.
Leverage the built-in pricing matrix to configure complex, multi-tiered pricing structures with flex options and bundled service packages. Eliminate revenue leakage with a P&L view on every relocation.
Configurable Dashboards for all stakeholders.
Configure real-time dashboards that display the metrics that matter most — from global program costs and assignment cycle times to supplier performance. Tailored to executives, finance teams, assignees, and HR alike.
Uncompromising Security for High-Stakes Partnerships.
Win the trust of the world's most demanding blue-chip organizations. With exclusive database isolation for every client, mai-world provides a gold standard in data security, giving you the infrastructure to serve large global enterprises with agility.
Case & Service Management
Assign and track key events with customisable workflow, task lists, and prompts.
Portals
Tailored self-service portals for assignees, clients, and vendors, with seamless integration into your workflow.
Vendor Management
Initiate vendors and communicate via API, and track vendor costs seamlessly.
Document Management
Securely store and share assignment documents with integrated access controls.
Dashboards & Analytics
Real-time management information with configurable dashboards and on-the-fly reporting.
Expense Management
Employee & vendor expense management with receipt capture, policy compliance, and reimbursement workflows.
Billing Management
Automated billing with flexible pricing structures, automated invoice generation, and consolidated billing.
Quality Assurance
Pulse surveys and quality questionnaires measure service and vendor performance.
The platform built to grow your business.
Complete RMC Solution
mai-world covers all aspects of relocation management — assignment tracking, vendor management, expense management, compliance monitoring and billing.
With portals for Employees, HR, Line Managers and Vendors, mai-world is the most comprehensive solution available to teams who want to streamline operations and provide enhanced customer service.
Beyond Relocation Management
Deliver a world-class technology experience that scales with your clients' needs. From streamlined portals to track assignees in real-time, to a robust engine for complex cost estimates and global compensation.
Don't just manage relocations — expand your offering with a tailored solution for every client.
Enhanced Security
Ensure your client's data is secure at all times. mai-world allows you to host each of your clients in their own distinct encrypted database to ensure separation of data.
We support client-specific firewalls, two-factor authentication (2FA), single sign-on (SSO), and are ISO 27001 certified.
Frequently Asked Questions
Common questions about mai-world for Relocation Management Companies and DSPs.